Getting your product
The moment your payment clears, we email a download or access link to the address used at checkout, usually within a couple of minutes. If you do not see it, check your spam or promotions folder first.
Quick answers
- Did not get your download? Give it a few minutes and check spam. Still nothing? Email us with the address used and we will resend it.
- Link expired or not working? Email us and we will send a fresh one.
- Used the wrong email at checkout? Tell us the intended address and we will redirect access.
- Bought one product but want the bundle? Contact us and we will help with the upgrade.
- Trouble accessing Compass? Send the email used for purchase and we will restore access.
Refunds
If a product is not right for you, email us within 14 days of purchase and include your order details. See the full Refund Policy.
How to reach us
Email us and a real person will reply, usually within one business day. Include your order email or receipt so we can find you quickly.
hello@globalwehelp.com